Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Options & Delivery Times:
We offer the following shipping methods:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 2-3 business days (additional fee applies)
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Free Shipping:(applies to standard shipping only)
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Destinations:
We currently ship within Canada/US. For international shipping, please contact us at info@marayn.store for rates and availability.
Order Tracking:
Once your order has shipped, you’ll receive a confirmation email with a tracking number to monitor your package.
Shipping Rates:
Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
Delays & Lost Packages:
While we strive for timely delivery, unforeseen delays (weather, customs, carrier issues, etc.) may occur. If your order is significantly delayed or lost in transit, please contact us at info@marayn.store, and we’ll assist you.
Returns & Exchanges Due to Shipping Issues:
If your order arrives damaged or incorrect, please notify us within 3 days of delivery with photos of the issue. We’ll gladly assist with a replacement or refund. See our [Return Policy] for details.
Contact Us:
For any shipping-related questions, email us at info@marayn.store or call
.